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PRIVACY & SECURITY

Privacy Policy

Last Updated: January 8, 2026

1. Introduction

This Privacy Policy explains how Dmansion Properties ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our real estate website (the "Website") located at www.dmansionproperties.com. We are committed to protecting your privacy in accordance with the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect the following personal information when you voluntarily submit it through our Website:

Contact & Inquiry Forms:

  • Full name
  • Email address
  • Phone number
  • Subject and message content
  • Property reference (when inquiring about specific properties)

Admin User Accounts:

  • Name and email address
  • Password (encrypted and securely stored)
  • Login activity and timestamps
  • Profile image (optional)

2.2 Automatically Collected Information

We may automatically collect the following technical information:

  • Session data through secure authentication cookies
  • Property viewing activity
  • Date and time of your visits
  • Browser type and device information
  • IP address and approximate geographic location

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your property inquiries and contact requests
  • To provide information about available properties
  • To manage and authenticate admin user accounts
  • To communicate with you about real estate opportunities
  • To maintain records of customer interactions
  • To comply with UAE laws and regulations

4. Data Storage and Security

4.1 Storage Location

Your personal data is stored on secure servers provided by Supabase (PostgreSQL database) located in Asia Pacific (Mumbai, India). We ensure appropriate safeguards are in place for international data transfers as required by UAE law.

4.2 Security Measures

We implement industry-standard security measures to protect your information:

Password encryption using bcrypt
Secure JWT authentication
HTTP-only cookies (XSS protection)
CSRF protection
Regular security updates
Role-based admin access

4.3 Data Retention

  • Inquiries: Stored indefinitely unless you request deletion
  • User Accounts: Retained while account is active
  • Session Cookies: Automatically expire after 30 days

5. Cookies and Tracking

We use the following types of cookies:

Authentication Cookies: Essential for admin login functionality

CSRF Protection Cookies: Security measure to protect form submissions

Session Duration: 30 days maximum

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

6. Data Sharing and Disclosure

We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: Supabase (database and file storage)
  • Legal Requirements: When required by UAE law or legal process
  • With Your Consent: When you explicitly authorize us to share your information

7. Your Rights Under UAE Law

Under UAE Federal Decree-Law No. 45 of 2021, you have the following rights:

Right to Access: Request a copy of your data

Right to Rectification: Correct inaccurate data

Right to Deletion: Request data deletion

Right to Object: Object to data processing

Right to Data Portability: Get data in structured format

Right to Withdraw Consent: Withdraw consent anytime

To Exercise Your Rights:
Contact us at info@dmansionproperties.com or +971 50 2703786. We will respond within 15 business days as required by UAE law.

8. Additional Policies

Data Breach Notification

In the event of a data breach that may affect your personal information, we will notify you and the relevant UAE authorities within 72 hours, in compliance with UAE data protection regulations.

Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately.

Business Communications

If you submit an inquiry, we may contact you via:

  • Email
  • Phone
  • WhatsApp (if you initiate contact through our WhatsApp link)

You may opt-out of marketing communications at any time by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website and updating the "Last Updated" date.

Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the UAE courts.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data

Address

City 4 Building, Ground floor,
MAS Business Lounge, Al Garhoud
Dubai - UAE

Business Hours

Monday - Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Consent Acknowledgment

By using this Website and submitting your personal information, you acknowledge that:

  • You have read and understood this Privacy Policy
  • You consent to the collection, use, and processing of your personal data as described
  • You understand your rights under UAE law
  • You consent to the transfer of your data to third-party service providers
  • You are 18 years of age or older

This privacy policy is compliant with:

UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data

UAE Cybercrime Law (Federal Decree-Law No. 5 of 2012)

UAE Electronic Transactions and Commerce Law

General data protection best practices

Document Version: 1.0 | Effective Date: January 8, 2026 | Next Review Date: January 8, 2027

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